So earlier this week, Eric, Steve and I went out to eat at a steakhouse with another friend of mine who I’m not supposed to name on this blog. This friend bought a new car in April and only put a few thousand miles on it, but somehow was forced to pay for a huge repair by Volkswagen when the engine died. The day we went to the steakhouse happened to be the first day this friend had the car after about 6 weeks at the dealership. After dinner we headed back to my apt while my friend was going somewhere else. About 30 minutes later, I got a call… the car had broken down AGAIN. WTF?!?
Eric and I jumped in my car and went over to the spot where my friend broke down. It was JUST off of the I-15 exit ramp onto Spring Mountain headed west. If you’re familiar with the area, you know that’s a really busy spot. After a few minutes of standing around and calling roadside assistance, we decided to try to push. Here’s a map:
Eric and I successfully pushed the car up the street and around the corner while my friend steered the car. It was hard. While you can’t see it on the overhead view, that’s a slight incline and there’s an even sharper incline as you go around the corner.
Eventually the tow truck showed up and brought the car over to the dealership on W Sahara. The car has since died two or three more times, both times with my friend driving it. It basically breaks down once a day. Right now the car is back at the dealership supposedly being fixed. I feel like the right move at this point is a lawsuit. Each time the car dies, the power steering also dies. My friend has been caught in multiple situations where the car broke down in a very busy spot and it’s only a matter of time before a horrible accident occurs due to this lemon. VW refuses to give my friend a new car and insists on making ineffective repairs to this piece of crap (although it’s brand new and looks good, the thing is incapable of running consistently).
Please never buy a VW. My friend has been jerked around and screwed by VW over and over with regards to this car. Not only that — my friend has been stuck with rental car bills that VW is supposed to be paying for … a rental car for 6 weeks isn’t cheap! No one deserves that type of treatment. The service is truly awful, deceptive and ineffective. Tell your friends about this please — I want this situation to adversely affect VW as much as possible. I’d appreciate a link to this post if you have a good spot to put it where it will be seen by many eyes.